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Privacy policy

This privacy policy applies to Legalo Ltd’s website at https://www.legalo.co.uk.

We at Legalo Ltd take your privacy seriously. We ensure compliance with all website legal requirements.

This policy covers the collection processing and other use of personal data under the Data Protection Act 2018, for which purpose the data controller is Legalo Ltd. By using Legalo’s website you consent to the policy.

We will collect personal data on this website only if it is directly provided to us by you the user, e.g. your e-mail address, name, home or work address and telephone number, and therefore has been provided by you with your consent. Normally you will only provide such details if you wish to sign up for our free e-newsletter or are making a purchase from us.

Your payment information (e.g. credit card details) provided when you make a purchase from our website is not received or stored by us. That information is processed securely and privately by the third-party payment processors that we use, for example, Sage Pay and Paypal. Legalo will not have access to that information at any time.

We may share your personal data with our payment processors but only for the purposes of completing the relevant payment transaction. Such payment processors are banned from using your personal data, except to provide these necessary payment services to us, and they are required to maintain the confidentiality of your personal data and payment information.

We may hold and process this personal data in accordance with the Data Protection Act 2018 and send you our e-newsletters from time to time, but we will not transfer, share, sell, rent or lease your personal data to third parties. We collect and use your personal data to operate the website and deliver the goods and services requested by you. We may send you a welcome email following your first registration/purchase.

We may periodically send service updates to you. We may also use your personal data to inform you of other products or services available from us and our affiliates, where you have consented to be contacted for such purposes. We may share your personal data within the Legalo group of companies.

As part of the services offered to you through our website, the information you provide to us may be transferred to and stored in countries outside of the European Economic Area (EEA) as we use remote website server hosts to provide the website and our service, which may be based outside of the EEA or use servers based outside of the EEA – this is the nature of data stored in “the Cloud”. It may also be processed by staff operating outside the EEA who work with one of our suppliers, e.g. our website server host, or work for us when temporarily outside of the EEA. A transfer of your personal data may happen if any of our servers are located in a country outside of the EEA or one of our service providers is located in a country outside of the EEA.

If we transfer or store your personal data outside the EEA in this way, we will take steps with the aim of ensuring that your privacy rights continue to be protected as outlined in this privacy policy and in accordance with the Data Protection Act 2018. If you use our service while you are outside the EEA, your personal data may be transferred outside the EEA in order to provide you with these services.

The transmission of information via the Internet or email is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your personal data transmitted to our site; any such transmission is at your own risk. Once we have received your personal data, we will use strict procedures and security features to try to prevent unauthorised access.

We do not use or disclose sensitive (special) personal data, such as race, religion, or political affiliations, without your explicit consent. Generally speaking, Legalo will not be collecting or holding any such special categories of data.

We may disclose your personal data outside of our group: (a) in the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets; and (b) if Legalo’s business is bought by a third party, in which case personal data held by it about its customers will be one of the assets to transfer to the buyer. However, any such transfer will only be on terms that the confidentiality of your personal data is protected and that the terms of this privacy policy will continue to be complied with by the recipient.

Otherwise, we will disclose or share your personal data only if required to do so by law or in the good faith belief that such action is necessary to comply with legal requirements or legal processes served on us or the website.

You have the right to opt out of our processing of your personal data for marketing purposes by contacting us at [email protected].

Our privacy policy is subject to the following term, which has been required by PayPal: all PayPal transactions are subject to the PayPal Privacy Policy.  Legalo will employ reasonable administrative, technical and physical measures to maintain the security and confidentiality of any and all PayPal data and information, including data and information about PayPal users and PayPal.  In the event that there has been, or that there is a reasonable likelihood of, a security breach of Legalo’s website or systems that could result in the unauthorised disclosure of customer information, PayPal may require Legalo to provide PayPal with information related to any such breach.


We use cookies on this website so that we can track visitor and customer usage of the website.

See more information here: legalo.co.uk/cookie-declaration/

Access to information

The Data Protection Act 2018 gives you the right to access information held about you by us. This right can be exercised by you in accordance with the Act – an access request is not subject to any fee towards our costs of complying with your request for the information we hold about you.

Changes to these policies

Legalo may update these policies to reflect changes to the website and customer feedback. Please regularly review these policies to be informed of how we are protecting your personal data.

If you have any questions on these policies, please contact us by email to [email protected] and we will do our best to answer those questions.

Version: May 2024