Invoice Overdue Letter

Our Invoice Overdue Letter template:

  • Drafted by a solicitor for reliability
  • Cut late payment in the bud
  • Cost-effective credit control
  • Affordable and professional


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How Does It Work?

  • 1. Download
  • 2. Edit
  • 3. Print
  • 4. Sign

Our “invoice overdue” reminder letter template is the first letter that we recommend your sending as part of a good credit control process. An invoice overdue letter may also be known as a payment overdue letter or a debt chaser letter.

This letter reminds the customer that their account has become overdue. It acts as a reminder rather than a severe warning letter. At this early stage in pursuing overdue payments, we do not recommend an overly aggressive approach. A friendly reminder letter, such as our template, is all that is required at this point.

If the invoice remains unpaid after, say, a further 14 days, then we recommend progressing to a slightly more formal late payment letter. The last letter in the process of pursuing payment would then be the final demand for payment letter.

Issuing an Invoice Overdue Letter

You will find that generally a customer will pay their overdue account once they are sent this initial reminder letter notifying them that payment is overdue.

For this reason, it is good practice to set up a system where the day after an invoice becomes overdue the first reminder letter is sent promptly. This will also confirm to new customers or clients that you take credit control seriously.

Our letter template has been created so that you can easily create your own letter in just minutes. Keeping on top of business debts is key to achieving a steady cashflow, and cashflow is critical to the success of your business.

A legally-worded, yet friendly, invoice overdue reminder letter is ideal for use as the first letter to send out once payment is overdue.

Credit control tips

As well as promptly chasing debts that are overdue, another element to good credit control is not giving too much credit to any customer. Avoid extending further credit if previous invoices are overdue. Bear in mind the impact if the customer goes bust. Try to carry out a credit check on all new customers and also regularly on on-going customers. Also look out for unusual payment behaviour, e.g. where a previously prompt payer, starts to delay payment. This will give you a good warning if they might be about to go bust. At such a point you will want to avoid increasing the level of credit you give them.

For the other letters in our debt collection suite, click on this link.